How it works | Entrinsic Connect

Entrinsic Connect is a highly customisable software-based visitor access control, intercom, communication, surveillance, movement detection, gate, barrier and door opening software platform, comprising a Kiosk App, a Responder App and an administration Web App.

Sign up through using the Get Started button below, which is free and takes a few seconds. You've then got a ready-to-go kiosk which you can place on hardware of your choice such as an Android tablet, iPad, or even a mobile device. You can then choose to mount your kiosk as you need, such as at the entrance to your home, an entrance, a building, gate, barrier or whatever you need to use it for.

Kiosk panel with visitor & delivery features

Choose from a number of stunning themes, customise or create your own

Automated door, barrier and gate opening through Bluetooth, GSM Call-To-Open or SMS-To-Open

2-way video and/or audio intercom

Cloud-based with apps

CCTV built in with movement detection notifications and storage/playback of video and static snapshots

ANPR (Automatic Number Plate Recognition) with optional 2-step authorisation

Configurable to work as general two-way comm/support device

Supports multi-tenant property (e.g. apartments/gated communities/office buildings/golf clubs)

GET STARTED

The Kiosk App is the heart of the system and acts as an interactive or non-interactive terminal. An interactive terminal is commonly a visitor access system, whereby users can press a Visitor button, a Delivery button, present a QR code key, or enter a PIN. For Visitors or Deliveries, it will notify the relevant users associated with that Kiosk that someone is waiting. From there, a two-way video or audio call can take place, and the kiosk can then - optionally - using bluetooth relay or a GSM call/text - open an electric gate, barrier or door (or trigger any electrical device using a connected relay). Should a user enter a valid pin, in the same way, automated entry can occur and relevant users are notified.
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Kiosks can be non-interactive, or simultaneously interactive and non-interactive. For example, an interactive visitor kiosk can also be monitoring for movement and recording video snapshots, as well as looking for vehicle registration plates (ANPR) to allow them to gain access to your property/land.
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You can set up as many devices as you wish, and they can work together. For example, a ‘dedicated’ device can act as an ANPR camera. This could be, for example, a rugged Android device for outdoor use. As well as ANPR, it can be detecting movement and sending snapshot notifications, and also can act as a CCTV camera which you can connect to on-demand. The detection of a number plate using a mounted, rear-camera-facing device can trigger a ‘Welcome’ message on an alternative kiosk positioned, for example, on an entry post or wall at your property entrance; it could even trigger another kiosk, located elsewhere, to activate a relay over bluetooth. This could be particularly useful if you wanted to activate a garage door where the electrics for it (and therefore the relay) are not positioned near the kiosk itself. Finally, a chain could take place where the triggering of one relay can trigger another device to trigger its own relay - the scenario perhaps being opening a gate, and then a garage or bay door in turn.
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ANPR requests can be configured to allow a 2-step authorisation. This is an important feature for vehicles in fleets, or where there are concerns over number plate forgery to maliciously gain access to property or restricted areas.
There are two ways to configure this. Firstly, you may configure a number plate to send an SMS text message to a designated number, typically the phone number of the person who owns or drives the vehicle in question. This means when they are at a gate or barrier, and their number plate has been successfully read, a verification SMS text message will arrive at their phone asking them to verify that they are happy for the gate/barrier to be opened. The use of SMS text messages in this case means that the vehicle driver doesn't need to have the app installed or a login set up. For example, this could be used for delivery drivers or construction site visitors.
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A second way to configure a number plate for 2-step verification is to send a push notification to an Entrinsic Connect app user. This is most relevant where you want to have designated users such as security personnel to use Entrinsic Connect to control access to property. The main difference with SMS is that once the request is received, the app will automatically connect to the device's camera and allow the user to visualise the vehicle and make a decision to allow access. This could also be used in preference to SMS messages in some cases.

The Responder App is used to interact with the kiosk in a number of scenarios:

Opening the gate, barrier or door - this can trigger an opening of the entryway either through GSM/text or bluetooth relay where it is in use.
Connecting ‘on demand’ to the camera - the kiosk acts as a CCTV camera that can be accessed by any authorised app users.
The Responder can also proactively connect a two-way video call, without needing someone to activate it from the kiosk. This is useful if you want to ‘appear’ on the device or broadcast something, akin to a shop assistant asking a browsing customer - ‘can I help you?’ without them having to ask.
Receiving notifications - such as people wanting access (i.e. they pressed the Visitor or Delivery button), ANPR (notification of when the gate was opened automatically), QR code entry, movement or kiosk outages.
Verifying ANPR number plates - for example when you have configured a number plate to have a 2-step verification process (described above)
Viewing snapshots (videos and images taken automatically on a schedule, when there is movement or when the ANPR was activated), and logs.
Configuration of the kiosk, such as allowed number plates, PINs, Keys, and some device settings.
Reviewing video messages (if nobody answered the call)
The Responder app can be a kiosk in its own right - for example, a dedicated device could be centrally situated in an office environment or home, configured to make a sound (eg a door bell) when someone has interacted, and will automatically connect and display the video feed without prompting, alerting nearby users that a visitor is waiting.

The Web Portal provides administrative access to the system, including:

User management - who has access to the app, who has a greater ‘administrative’ access to device settings (through the app), and finally who can access the Web Portal itself.
Management of number plates, PINs, Video messages, Snapshots, Movement Videos and Aliases
Settings - this is where you can set up your kiosk, and has many different configuration options, including:

How the kiosk will behave - interactive or non-interactive
Control over sensitivity of movement detection
Setting up multi-tenancy if required (e.g. giving the kiosk user a choice who they want to contact when pressing the Visitor or Delivery button) - useful for apartment blocks/gated communities/student accommodation/multi-tenant offices.
Fine-tuned control over the gate opening, including GSM (voice) and/or text message and/or Bluetooth relay.
Whether to give the option to allow PINs and/or Keys to be used by kiosk users
Message to display on the kiosk after they are given access - e.g. special instructions for parking
Kiosk look and feel, the ability to fully customise the graphics, layout and text, with a number of attractive set templates/themes to choose from.
ANPR configuration, sensitivity, welcome message mirroring
Billing and subscriptions

Introduction